Position Overview:
We are seeking an experienced NetSuite Project Manager to lead and manage the implementation, optimization, and ongoing management of our NetSuite ERP system. In this role, you will work closely with cross-functional teams, external consultants, and stakeholders to ensure the successful delivery of projects while aligning with business goals. You will oversee the entire project lifecycle, from planning and design to execution and continuous improvement.
This is a key role in driving efficiency, enhancing data integrity, and optimizing the use of NetSuite to support our company's growth.
Key Responsibilities:
* Project Leadership: Lead NetSuite ERP implementation and optimization projects from initiation through to completion, ensuring timelines, budgets, and deliverables are met.
* Stakeholder Collaboration: Work closely with stakeholders across finance, operations, IT, and other departments to gather requirements, set priorities, and define project scope.
* Customization & Configuration: Oversee the configuration, customization, and integration of NetSuite to ensure it meets the company's operational needs.
* Vendor Management: Coordinate with third-party vendors, consultants, and internal teams to facilitate smooth execution and problem resolution.
* Risk & Issue Management: Identify potential risks and issues throughout the project lifecycle and proactively resolve them.
* Training & Support: Provide training and support to end-users, ensuring that all teams can effectively leverage NetSuite's capabilities.
* Continuous Improvement: Identify opportunities for process improvements and optimize system performance to meet evolving business needs.
* Documentation & Reporting: Ensure thorough documentation of system processes, project milestones, and key decisions, and provide regular status updates to senior management.
* Post-Implementation Support: Lead post-go-live support activities and troubleshooting, working with technical teams to ensure smooth system operations.
Qualifications:
* Education: Bachelor's degree in Business, Information Systems, or related field (or equivalent experience).
* Experience:
* 5+ years of experience managing NetSuite implementation or optimization projects.
* Proven track record of successfully delivering large-scale ERP projects on time and within budget.
* Strong experience in NetSuite configuration, customization, and integration.
* Experience with managing cross-functional teams and vendors.
* Certifications: NetSuite Certified ERP Consultant or Project Manager certification is a plus.
* Skills:
* Strong project management skills with a deep understanding of project management methodologies (e.g., Agile, Waterfall).
* Ability to manage multiple priorities and adapt to changing requirements.
* Exceptional communication, leadership, and problem-solving skills.
* Prolific understanding of financial processes and ERP functions (e.g., accounting, supply chain, order management).
* Technical Skills:
* Proficient with NetSuite, including SuiteScript, SuiteFlow, and SuiteAnalytics (desired but not mandatory).
* Knowledge of integrations with third-party applications (e.g., CRM, HRIS).
* Familiarity with SQL, data migration, and reporting tools is a plus.