Job Description
The Business Systems Administrator will oversee and maintain the company's business systems, with a primary focus on NetSuite ERP. This role ensures seamless, efficient operation and alignment with business needs. The ideal candidate will possess extensive NetSuite experience, robust technical skills, and the ability to manage multiple tasks and projects concurrently. This position reports directly to the CFO and is a hybrid role, requiring 2-3 days a week onsite in Brooklyn.
Role & Responsibilities
* NetSuite ERP Management: Configure, customize, and update the NetSuite ERP system.
* Data Integrity & Audits: Ensure data integrity and perform regular system audits.
* User Roles & Permissions: Develop and implement user roles and permissions.
* Training & Support: Provide end-user training and support for NetSuite functionalities.
* System Integration: Integrate NetSuite with other business applications.
* System Enhancements: Identify opportunities for system improvements and collaborate with stakeholders to implement them.
* System Performance Monitoring: Monitor system performance and promptly troubleshoot issues.
* Project Management: Lead and manage NetSuite-related projects, including implementations, upgrades, and migrations.
* Cross-functional Collaboration: Work with cross-functional teams to ensure successful project delivery.
* Project Documentation: Create and maintain project documentation, including timelines, milestones, and deliverables.
* Custom Reporting: Develop and maintain custom reports, dashboards, and saved searches in NetSuite.
* Business Insights: Provide insights and analysis to support business decision-making.
* Reporting Needs: Work with business units to identify reporting needs and deliver accurate, timely data.
* Data Security & Compliance: Ensure compliance with data security policies and regulatory requirements.
* Backup & Recovery: Implement and manage data backup and recovery processes.
* Security Reviews: Conduct regular security reviews and system audits.
* Ongoing Support: Provide ongoing support to NetSuite users, addressing technical issues and system errors.
* Vendor Coordination: Coordinate with NetSuite support and other vendors for issue resolution.
* Documentation Maintenance: Maintain system documentation, including user guides and technical manuals.
Skills & Qualifications
* Educational Background: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
* Experience: Minimum of 3-5 years of experience in business systems administration, with at least 2 years of hands-on experience with NetSuite ERP.
* Technical Proficiency: Proficiency in NetSuite administration, including SuiteScript, SuiteFlow, and SuiteTalk.
* System Integration: Experience with system integration tools and techniques.
* Business Processes Understanding: Strong understanding of business processes and workflows.
* Analytical Skills: Excellent problem-solving and analytical skills.
* Project Management: Strong project management abilities.
* Communication Skills: Effective communication and interpersonal skills.
Benefits
* Opportunity to join a leading team commitment to handmade and sustainable products
* Competitive salary and benefits package for a qualified candidate
* WFH Flexibility
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